![How to create a Google Collaborative Inbox in Gmail? (2020)](https://ictbyte.com/wp-content/uploads/2020/10/Google-Collaborative-Inbox-1000x600.jpg)
What is a Google collaborative inbox?
It is a type of Google Group that allows multiple people to see, respond, and search to incoming emails. People send an email message to a single collaborative Group email address, then members of the group are notified
Why Google collaborative inbox?
From this feature you can create a group for your team with the address support@your-domainname.com. Then, add people form your team as group members and allow people outside of your team to send messages to the group.
When your team memebers receive a message, they can:
- Set a status for various conversations: complete, duplicate, or no action required
- Assign responsibility for conversations to members of the group
- Search for conversations according to assignee or resolution status
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Create a Google Collaborative Inbox in Gmail
1.Go to Groups and Sign in to your Gmail account
2.Then click Create Group option which is present in top left corner.
![How to create a Google Collaborative Inbox in Gmail? (2020) create a Google Collaborative Inbox in Gmail](https://ictbyte.com/wp-content/uploads/2020/10/image-15.png)
3.Input your group’s name, email address and description
![How to create a Google Collaborative Inbox in Gmail? (2020) create a Google Collaborative Inbox in Gmail](https://ictbyte.com/wp-content/uploads/2020/10/image-16.png)
Related: Snooze Feature in Gmail. How to use it?
4.Select your prefered options for privacy settings
![How to create a Google Collaborative Inbox in Gmail? (2020) create a Google Collaborative Inbox in Gmail](https://ictbyte.com/wp-content/uploads/2020/10/image-17.png)
5.Under Add members, select Group members, Group managers, Group owners and subscription to receive access to collaborative inbox features.
![How to create a Google Collaborative Inbox in Gmail? (2020) create a Google Collaborative Inbox in Gmail](https://ictbyte.com/wp-content/uploads/2020/10/image-18.png)
6.Click Create Group.
Also check: How do I install Gmail add-ons?