1. Downward Communication It flows from a higher authority to a lower authority. It can be oral and written. Examples: orders, instructions, counselling. 2. Upward Communication The flow of communication in the organization from lower levels to higher levels is called upward communication. Examples: Reports, requests, proposals, 3. Horizontal or Lateral Communication The flow of...
Verbal Communication: Oral and Written The term verbal implies the use of words which makes language. Verbal communication means communication through spoken and written words. The process of communication involves the use of a common set of symbols between the sender and the receiver. A. Oral Communication Oral communication means communication through speech. A person...
Course Objective: The program offers the students with a foundation and conceptual knowledge along with skills relevant across changing times, and principles of good communication. The major objective of this module is to develop in students communicative competency in the diverse fields of IT and management. 1. Communication in General Managerial and Technical Communication Personal/Professional/Organizational...
Benefits of Effective Communication Stronger decision making based on timely, reliable information Faster problem solving Earlier warning of potential problems Increased productivity and lower costs Stronger business relationships Clearer and more persuasive marketing messages Enhanced professional images for both employers and companies Greater employee engagement with their work , leading to higher employee satisfaction and...
The 7 Cs of Effective Communication Clarity ( not vague) Conciseness( short, simple and brief)– brevity is the key to effective communication Completeness ( well-connected thoughts in the form of sentences) Consideration( be emphatic—right ideas should be stressed on) Correctness( accuracy) – no rumors, no bias and no grammatical errors. It should be exact and...
Ways of Managerial Communication Usually, there are three ways through which managers communicate amongst themselves and with their subordinates: Verbal Communication: Communication done with the help of words is called verbal communication. In Verbal Communication, individuals need to be very careful about their speech. They have to loud and clear while interacting with employees at...
The word “communication” has been derived from the Latin word communis which means to share or “common”. Communication may, therefore, be defined as sharing information, ideas, knowledge and meaning between senders and receivers, using written, oral, visual, or electronic channels. The essence of communication is sharing– providing data, information, and insights in an exchange that...
Introduction of Managerial Communication Takes place at the level of manager / managerial level and Can be upward and downward Features / Characteristics of Managerial Communication two-way process ongoing process Communication varies according to level can be exchanged through different networks goal-oriented interdisciplinary / interdepartmental Components / Elements of the communication process Source / Sender...