managerial communication mcs

The 7 Cs of Effective Communication

Last Updated on by ICT Byte

The 7 Cs of Effective Communication

  1. Clarity ( not vague)
  2. Conciseness( short, simple and brief)– brevity is the key to effective communication
  3. Completeness ( well-connected thoughts in the form of sentences)
  4. Consideration( be emphatic—right ideas should be stressed on)
  5. Correctness( accuracy) – no rumors, no bias and no grammatical errors. It should be exact and correct.
  6. Concreteness: It should be to the point supported by facts and figures in a very easy language.
  7. Courtesy : This implies that both sender and receiver should have good terms with each other so as to understand each other’s thoughts and feelings and respect them.
    ( Practical, factual, concise, clear, and persuasive– in book)

Nature / Characteristics of Communication

  1. It’s a two-way process.
  2. It is an ongoing process.
  3. It is meaning-based.
  4. It is a social process.
  5. It is contextual.
  6. It is an inter-disciplinary science
  7. It avoids misunderstanding.
  8. It is dynamic.
  9. It’s more than words( signs, gestures are used).
    10 It is pervasive( used all levels of management in business)

More From Author

managerial communication mcs

Ways of Managerial Communication

effective_communication_ictbyte

What are the benefits and purposes of effective communication? Why effective communication is needed?