Drafting Orders The buyers decide to purchase the needed goods from the suppliers. The letter which the buyer sends to the supplier requesting supply of the...
Complaint Letters Introduction You need to politely state the problem. Include supporting documents, such as the following: Serial numbers Dates of purchase Invoice numbers Check numbers...
Bad-News Letter Unfortunately, you occasionally will be required to write bad-news letters. These letters might reject a job applicant, deny an employee a raise, tell a...
Post-Speech activities Politely invite your audience to participate in a question-answer session When an audience member asks a question, make sure everyone hears it. If not,...
Improving Nonverbal communication Pay attention to signals. Focus on the tone, pitch, stress Use good eye contact Ask questions Use signals to make a good meaning...
What is Non-Verbal Communication? The communication in which we do not use words is called nonverbal communication. Wordless messages / Non-word communication Non-Verbal Communication can roughly...
Introduction to Telecommunication System Evolution of telecommunicationsClassification of Switching SystemTransmission Media CharacteristicsTransmission Lines Data Communications IntroductionOSI ModelData TransmissionData encoding by Line codingAsynchronous and Synchronous TransmissionError DetectionInterfacingData...
1. Downward Communication It flows from a higher authority to a lower authority. It can be oral and written. Examples: orders, instructions, counselling. 2. Upward Communication...
Algorithm Finite set of computational instructions Set of steps to solve the problem Properties: Input / output : some input from some standard set of input...
Master in e-Governance is a 2 years (semester-wise) degree offered by Nepal Open University. This course focuses on the use of information and communication technologies (ICTs) to...