- What does the Blue Screen Error indicate & How do you Fix it on your Surface Pro?
- 1. Use the troubleshooter
- 2. You have connected incompatible hardware to your device
- 3. The power supply is faulty
- 4. The Surface Pro is overheated
- 5. You’re overclocking your Surface Pro
- 6. Your device has memory issues
- 7. Some crucial system files are damaged
- 8. Your video drivers are corrupted or outdated
The latest Microsoft Surface Pro models have great functionality. But they’re not immune to the common issues you face in other devices. You may encounter various kinds of errors while using your Surface Pro, which includes blue screens.
Now, for any device, the blue screen error is quite concerning. After all, it might indicate a serious issue with your Surface Pro. So, you need to act quickly before the problem gets adverse.
If you’re looking for solutions, there are quite a few you can try out. You don’t need professional knowledge or help for applying them. However, in case you don’t know the exact solutions, then we are about to discuss them, so keep reading.
What does the Blue Screen Error indicate & How do you Fix it on your Surface Pro?
Various components in your device may develop faults that cause blue screens. So, it might take quite a while to find and fix the issue. Do you want an urgent solution to the issue? Then, you must immediately reach out to a reliable Microsoft Surface repair service.
The blue screen error may indicate the issues given below in your device. In that case, you may need to try out a few solutions, depending on the cause:
1. Use the troubleshooter
To get a quick solution, you must start with the simplest fixes. Now, if you’re using one of the latest Windows systems, you can use the troubleshooter. This tool is often quite effective in finding and fixing various issues on your device. You can use it for resolving a blue screen error as well.
For that, go to your device’s Settings and open the Troubleshooter. There, you’ll find the option to run it for various components. In this case, you must select the Blue Screen option, then confirm your choice to run the troubleshooter for it. It can find the cause within a short time and fix it. Moreover, if it fails to apply a solution, it’ll let you know what to do.
2. You have connected incompatible hardware to your device
Have you made some hardware changes to your Surface Pro before seeing the blue screen? In that case, you must make sure whether it’s suitable for your device. If it isn’t, then you must remove it and use a different one. Otherwise, you’ll keep facing the blue screens as well as other issues on your device.
So, try removing any cables, pen drives, and other such connected devices. In case you’re wondering, you can let the mouse and keyboard stay. But, you can consider removing them if disconnecting the other device didn’t solve the issue.
3. The power supply is faulty
Apart from other parts, you must also check your device’s power supply unit. It may often develop various faults with time and cause a power supply issue. As a result, your device may show a blue screen. Also, the power supply unit may not stop working in such cases. So, to be sure, you must try using a different unit. If that solves the problem, then it’s time to replace the one you were using previously.
4. The Surface Pro is overheated
Overheating is one of the common causes behind blue screen errors. So, you must check whether your devices heated up too much. If that’s the case, then you can fix the error quite easily. Switch off your Surface Pro for a while and let it cool down. Also, try not to run demanding programs on it. After all, some of the latest Surface Pro models are fanless; as a result, they’re less effective in letting out heat.
If you can’t fix this problem, you must either contact a professional or replace the device. Also, keep in mind that the Surface Pro isn’t suitable for performing all conventional laptop functions.
5. You’re overclocking your Surface Pro
Using your device’s hardware above its limits may work in many cases. But, it usually isn’t suitable for your Surface Pro. It can provide optimal performance for a long period if you respect its specification limits. But, trying to overclock it can affect its performance quite a lot. As a result, you may face blue screen errors.
You can overclock certain Surface Pro models, though not in the same sense as conventional laptops. But, you must know that they’re not suitable for functions like that. After all, many of them don’t feature fans to dissipate heat. So, you may solve the blue screen error by using your device within its limitations.
6. Your device has memory issues
Faulty memory is one of the common causes for the blue screen error. So, you might want to check your device for this problem. Did you find that one or more files in your device were corrupted lately? That’s a common sign of faulty device memory. Apart from that, you may face various issues in your Surface Pro unexpectedly.
If you observe all these issues in your device, you must check the health of your device memory. For that, you can use the Memory Diagnostic tool if you’re using a Windows system. Now, Surface Pro doesn’t allow you to remove or replace the RAM sticks.
So, what do you do if the memory is faulty? In such cases, you may have to replace your device. Do consult an expert before you proceed with the next step.
7. Some crucial system files are damaged
Blue screen errors often indicate corrupted system files. In such cases, you need to fix them to resolve the issue. For that, you can use the System File Checker tool given in the Windows system. To use it, open our Command Prompt and run it as an administrator.
Are you unable to access your device’s system? Then, restart it a few times, and it will take you to Recovery Mode. There, you can find the Command prompt in the Advanced Options. After you open it, enter the command “sfc/ scannow” to initiate a scan for corrupted files. If it finds any damaged system data, it will fix them within a fairly short time. After that, hopefully, you won’t see the blue screen again for a long time.
8. Your video drivers are corrupted or outdated
Have you been using outdated driver software for your graphics card? Older Windows versions don’t feature automatic updates for your device drivers. So, if you might need to perform this task manually each time. Try an alternative, and you can also use a software tool for automatic updates.
For a manual update, you simply need to visit your Device Manager. Right-click your graphics card, and then open its Properties. After that, choose the Driver tab, and you’ll find the Update option there.
In some cases, the driver might be corrupt. In such cases, you need to choose the option to remove it from your device. Restart the system once you’re done with that. Your device will then install the driver again. This may fix the blue screen error in your device.
If none of those as mentioned earlier methods works, you must also try updating or reinstalling the system. In case you faced the error after a Windows update, roll back to the previous version. If that doesn’t work either, you must consider reaching out to a professional. And, they would be able to fix the issue for you.