Digital chatbot service for customers
24*7 service in Ncell’s Website, Facebook Page, WhatsApp and Viber
Multiple services from single touchpoint digitally
Ncell Axiata Limited in line with its digital transformation journey has launched a chatbot service ‘MAYA’ for its customers. Dynamic chatbot service is the conversational platform wherein customers can get end-to-end self-service for their requests and queries regarding any products and services of Ncell.
The chatbot service named ‘MAYA’ has been launched as a part of the company’s ongoing campaign #FastForwardLife that aims to encourage everyone to reimagine the future and fast forward their life with power of digital. This service is available in official handle of Ncell in Facebook Messenger, Viber, WhatsApp and Ncell’s website where customers can get self-service for any queries.
The new chatbot service is available from Sunday (January 17). Through this service, customers can buy voice and data packs, recharge from Visa/Master Card, ask any questions regarding Ncell products and services, register complaints, if any, check their balances, remaining resources, and get to know about latest offers among others.
Ncell is always looking for new solutions to provide better customer experience and the company believes that this new digital service will be able to help the customers a lot, especially those who want to get support on-the-go. The service has been launched, aiming to provide best customer service by the use of digital tools and technology.
Ncell has always been committed to enhance customer experience and as a part of it, the company has been addressing queries and issues of customers raised in social media platforms.
In line with the ongoing campaign #FastForwardLife, Ncell will continue to bring more innovative products and services to address varied needs of customers.
Chatbot service ‘MAYA’ is available in below links
Ncell Website: https://www.ncell.axiata.com/
Ncell’s WhatsApp: https://wa.me/9779802229005
android5 days ago
KAHA APP : YOUR PERSONAL LOCATION PARTNER
How To4 days ago
Make a Free Website in WordPress in Local Device : Complete Guide for Beginners in 21 steps
android4 days ago
How to Unlock Android Phone without Password ?
Uncategorized6 days ago
A Beginner’s Guide to App Building
Cybersecurity7 days ago
10 Most Powerful Hacking Method You Must Know
Managerial Communication6 days ago
How to Improve Intercultural Communication Skills?
M.Sc. CSIT Syllabus3 days ago
Advance Computer architecture
Managerial Communication5 days ago
Public Speaking. Things you need to consider