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Ncell Launches Chat bot Service ‘MAYA’, Digital Chat bot Service in Nepal

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Ncell have launched service of chat bot named “MAYA”. This clearly shows they are moving one step ahead to their digital transformation journey. According to the queries and request from the customers the chat bot provide end to end service to their user/customer. In this articles TECH BYTE is going to give you description about this service and how to use this chat bot service of Ncell.


Ncell officially announced that this service is already available from January 17, 2021. #FASTFORWARDLIFE is their latest campaign where they involve this innovative chat bot service as a part.


Customer can use this service from either social media or from their (Ncell) website. This bot service provide facility by asking the queries. When customer ask or makes any query then “MAYA” chat bot automatically provide the service.

Here are the services which you can get from “MAYA” chat bot.

Services:

  1. buy voice packs and data
  2. Check balance
  3. Service Complaints registration
  4. Check remaining data and voice packs
  5. Information of new offers and updates
  6. Recharge from Master/Debit/Credit/Visa cards

Here are the steps to use “MAYA” chat bot Services

Steps to use “MAYA” chatbot Services

  1. First of all, Visit official website of Ncell. Find the Ncell chatbot on the bottom right corner with the Title “How can we help?”
  2. Enter the query whatever you want from their services
  3. Then enter your mobile number
  4. They will send you a 6 digit OTP (One Time Password) to confirm that the number is yours.
  5. Enter the 6 digit code in the text.
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