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What is Etiquette? Know about Etiquette in Workplace, Telephone Etiquette, Online Etiquette and more!

Etiquette: Introduction Etiquette is the formal rules of correct or polite behavior in society or among members of a particular profession. A poor etiquette can drive away customers, investors, and other critical audiences– and it can limit your career potential.  Etiquette in the Workplace Workplace etiquette refers to a variety of behaviors, habits, and aspects...

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Concepts of culture, culture-centric behaviours and the ways to avoid them.

Concept of Culture Culture is a shared system of symbols, beliefs, attitudes, values, expectations, and norms for behavior. You belong to several cultures, each of which affects the way you communicate. The United States is home to a vast array of cultures. There people speak now  more than 160 languages. In contrast, Japan is much...

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Non-verbal communication and its categories

What is Non-Verbal Communication? The communication in which we do not use words is called nonverbal communication. Wordless messages / Non-word communication Non-Verbal Communication can roughly be divided into six categories. 1. Kinesics It is the body movement and gestures regarded as a form of nonverbal communication.  Example: Use of head, eyes, posture….   2. Oculesics...

How to Avoid Communication Barriers (Gateways to Each of the Barriers)
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How to Avoid Communication Barriers (Gateways to Each of the Barriers)

1. Semantic Barriers can be avoided/ minimized:    a. Using words familiar to the receiver    b. Using words with positive connotation    c. Expressing words properly translating message correctly clarifying assumption    d. Training and practice    e. Clarifying nuances ( slight difference in meaning) 2. Physical or Mechanical Barriers can be avoided:    ...